Gold Kidney Health Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Gold Kidney Health Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Gold Kidney Health Plan
If you need these services, contact Member Services at 844-294-6535 (TTY 711).
If you believe that Gold Kidney Health Plan has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
8502 E Princess Dr, Suite 260 Scottsdale, AZ 85255
Phone: (844) 294-6535 (TTY 711)
Fax: (480) 716-7555
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Member Services is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at:
Or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.